What People Are Saying
We help consumers resolve past-due debts. Hear what some of our consumers say about their experience working with MCM.
She was very professional, very nice, listened to my problem and solved it.
Very accommodating, very compassionate and understanding. [The representative I spoke with] listened to me and tried to help me as best as possible and I really appreciate it. He had outstanding customer service.
Very helpful, organized and attentive.
Excellent customer service, very thorough and very patient with making sure that I understood the answer to my question.
They were willing to help me as quickly as possible, and assured me that it would be done and taken care of.
I don't think I would change anything. My call was answered in a timely manner and the representative was very courteous and he looked into my problem, he spoke to me very nice and I really appreciate that.
He took the time to, not only tell me about the detail of the account, but he actually listened when I said that I needed to ask a more poignant question.
The representative really seemed to listen, he was also proactive in his suggestions or solutions.
Knowledgeable and willing to go above and beyond to help me.