MCM Consumer Resolution Center

Midland Credit Management’s Consumer Resolution Center is here to help you address issues with your account.

Consumer Resolution Center

We want to make it as easy as possible for you to resolve past-due debt. If you have an issue with your MCM account, our Consumer Resolution Center tool can put you in touch with the Chief Compliance Officer. Use the form below to submit a dispute.

If you prefer to communicate with us by phone or by mail about this issue, feel free to reach out using the contact information below.

Phone
(877) 420-0039

Mail
Attention: Chief Compliance Officer
P.O. Box 939069
San Diego, CA 92193

Contact the Chief Compliance Officer

Testimonials

What People Are Saying

We help consumers resolve past-due debts. Hear what some of our consumers say about their experience working with MCM.

The representative really seemed to listen, he was also proactive in his suggestions or solutions.

–  J. L.–  

She was very professional, very nice, listened to my problem and solved it.

–  S. B.–  

Very accommodating, very compassionate and understanding. [The representative I spoke with] listened to me and tried to help me as best as possible and I really appreciate it. He had outstanding customer service.

–  K. F.–  

Excellent customer service, very thorough and very patient with making sure that I understood the answer to my question.

–  V. M.–  

Knowledgeable and willing to go above and beyond to help me.

–  W. S.–  

He took the time to, not only tell me about the detail of the account, but he actually listened when I said that I needed to ask a more poignant question.

–  J. B.–  

They were willing to help me as quickly as possible, and assured me that it would be done and taken care of.

–  L. R.–  

I don't think I would change anything. My call was answered in a timely manner and the representative was very courteous and he looked into my problem, he spoke to me very nice and I really appreciate that.

–  T. S.–  

Very helpful, organized and attentive.

–  D. B.–  

Accreditations

MCM works with trusted partners to ensure the highest standards of quality and service.

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ACA International and its design are trademarks owned by ACA International.
DigiCert is a trademark of DigiCert, Inc. and is protected under the laws of the United States and possibly other countries.

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Consumer Bill of Rights

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Detailing our commitment to conduct business ethically and in ways that support our consumers’ financial recovery.

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Terms of Use (TOU)

Effective as of February 7, 2023

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Consumer Testimonials

Learn more about what our consumers say about us