Accessibility Statement

Midland Credit Management, Inc. (“MCM”) is committed to providing an accessible experience to our consumers and the public, regardless of disability status. Please contact our Consumer Resolution Account Managers at (800) 265-8825 ext. 23124 for English or ext. 58600 for Spanish to learn more about accessibility support services at MCM. MCM welcomes relay calls.

Reasonable Accommodations

Individuals who need a reasonable accommodation to access MCM’s services should call us at (800) 265-8825 ext. 23124 for English or ext. 58600 for Spanish to provide information about the nature of the requested accommodation. Requesters should include contact information such as an email address or telephone number at which they can be reached. Depending on the nature of the request, MCM may need sufficient notice to provide a reasonable accommodation.

Online Accessibility

MCM strives to provide an accessible digital experience for our consumers. In the event that a user with a disability experiences accessibility issues with our website, please notify us by calling us at (800) 265-8825 ext. 23124 for English or ext. 58600 for Spanish. In your communication to us, please specify the nature of the accessibility difficulty, including the web address that may have presented an accessibility challenge.

Third-Party Websites

MCM’s website contains links to webpages hosted by third parties. MCM does not make representations with regard to the accessibility of third-party websites and is not able to remediate accessibility barriers on such websites.

Feedback

We are always working to ensure that our services are accessible to all consumers and the public, including individuals with disabilities. If you have an idea or question about accessibility support services at MCM, please contact our Consumer Resolution Account Managers at (800) 265-8825 ext. 23124 for English or ext. 58600 for Spanish.

Testimonials

What People Are Saying

We help consumers resolve past-due debts. Hear what some of our consumers say about their experience working with MCM.

He took the time to, not only tell me about the detail of the account, but he actually listened when I said that I needed to ask a more poignant question.

–  J. B.–  

I don't think I would change anything. My call was answered in a timely manner and the representative was very courteous and he looked into my problem, he spoke to me very nice and I really appreciate that.

–  T. S.–  

They were willing to help me as quickly as possible, and assured me that it would be done and taken care of.

–  L. R.–  

Knowledgeable and willing to go above and beyond to help me.

–  W. S.–  

The representative really seemed to listen, he was also proactive in his suggestions or solutions.

–  J. L.–  

She was very professional, very nice, listened to my problem and solved it.

–  S. B.–  

Very helpful, organized and attentive.

–  D. B.–  

Very accommodating, very compassionate and understanding. [The representative I spoke with] listened to me and tried to help me as best as possible and I really appreciate it. He had outstanding customer service.

–  K. F.–  

Excellent customer service, very thorough and very patient with making sure that I understood the answer to my question.

–  V. M.–  

Reviews from Google

Don't Just Take Our Word for It

4.4 1450 Reviews

Discover what real consumers have to say about MCM

Accreditations

MCM works with trusted partners to ensure the highest standards of quality and service.

ACA International Member certified image
RMAi Member image
Corporate logo for Digicert
ACA International and its design are trademarks owned by ACA International.
DigiCert is a trademark of DigiCert, Inc. and is protected under the laws of the United States and possibly other countries.

The Industry's First

Consumer Bill of Rights

Consumer Bill of Rights Badge

Detailing our commitment to conduct business ethically and in ways that support our consumers’ financial recovery.

Learn More

Terms of Use (TOU)

Effective as of November 15, 2021

× Dismiss

Consumer Testimonials

Learn more about what our consumers say about us